Lifetime Warranty

Yes, you read correctly. All KONAleashes rope products are handmade in the USA and are backed by a lifetime warranty, making this the last leash your dog will ever need!

 

How it works:

If your KONAleashes gear ever breaks due to a manufacturing error, we will send you a discount code to cover the cost of the broken item to replace it. Please understand the lifetime warranty is to replace your product, and not a money back guarantee. 

Any gear that has been damaged and may be eligible for our lifetime warranty MUST be sent back our facility for an evaluation. Once our team has received the gear and assessed the damage we will be able to begin our warranty protocol. Shortly after our review (if eligible) we will send you a discount code to cover the cost of the broken item to replace it. Please understand the lifetime warranty is to replace your product, and not a money back guarantee. More details on warranty can be found in our Return Policy. Please feel free to send us an email with any specific questions. *Chewing and/or biting is not covered and will void the lifetime warranty.